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Everything you need to build, run and grow with software.
Our service areas, one point of contact, from first email to launch. Choose a tab to see what we build, what every engagement includes and the technology behind it.
01 · Custom software
Software built around how you work.
When spreadsheets, sticky notes and five disconnected apps are holding the business together, a single system built for your process removes the daily friction. We design and build internal tools and business systems that fit your workflow, your roles and your data.
What we build
- Operations systemsJob, order and project tracking from first enquiry to final invoice.
- Quoting & estimatingPrice lists, templates and approvals that produce consistent quotes in minutes.
- Scheduling & dispatchCalendars, crews and resources assigned without double-booking.
- Inventory & purchasingStock levels, suppliers and reorder points kept in one place.
- Client & staff portalsSecure areas where customers and staff see exactly what they need.
What’s included
- Written discovery questionnaire and process map
- Written scope with priorities and estimate
- Clickable design prototype
- Production-ready application, hosted and monitored
- Roles, permissions and audit trail
- Data import from spreadsheets or old systems
- Admin guide and written training material
- Full source code and documentation handed over
Typical technology
- TypeScript
- React
- Next.js
- Node.js
- Python
- PostgreSQL
- REST & webhook APIs
- Cloud hosting
We choose tools per project for reliability and long-term cost, and we will explain every choice.
Good fit when
You can describe a problem that costs your team time or money every week, and you want it solved properly rather than patched.
02 · Websites & web apps
Websites and web apps that do real work.
Your website is often the first conversation a customer has with you. We build fast, accessible, beautifully finished websites and customer-facing web apps: booking flows, quote requests, customer accounts and self-service tools that turn interest into business.
What we build
- Company websitesPremium, fast-loading sites with clear structure and copy that explains what you do.
- Landing pagesFocused pages for a service, campaign or launch, built to convert.
- Booking & quote flowsStep-by-step forms that collect the right details and route them to your team.
- Customer accountsLogins where customers track orders, download documents and pay invoices.
- Progressive web appsApp-like experiences on phones without an app store.
What’s included
- Information architecture and page plan
- Copywriting support in plain language
- Responsive design for phone, tablet and desktop
- Accessibility checks against WCAG guidance
- Performance and SEO foundations
- Forms connected to email, CRM or your system
- Analytics set-up only if you want it, privacy-first
- Hosting, domain and SSL configuration
Typical technology
- HTML & CSS
- JavaScript
- React
- Next.js
- Headless CMS
- Static hosting & CDN
- Payments integration
- Schema markup
We choose tools per project for reliability and long-term cost, and we will explain every choice.
Good fit when
You can describe a problem that costs your team time or money every week, and you want it solved properly rather than patched.
03 · Automation & integrations
Connect your tools. Remove the busywork.
Most businesses already pay for good tools that do not talk to each other. We connect them, automate the repetitive steps between them and build lead and sales pipelines so every enquiry is captured, followed up and tracked.
What we build
- Lead capture & routingWeb forms, calls and ads feed one pipeline and reach the right person.
- Sales & CRM pipelinesStages, reminders and follow-up sequences set up around your sales process.
- Tool integrationsTwo-way sync between CRM, accounting, calendar, payments and email.
- Document automationQuotes, contracts and reports generated from your data.
- Reporting dashboardsThe numbers you check every week, updated automatically.
What’s included
- Audit of current tools and manual steps
- Automation map showing each trigger and action
- Built and tested workflows with error alerts
- Custom API integrations where no connector exists
- Data clean-up and de-duplication
- Runbook explaining each automation
- Handover and training for your team
- Monitoring and fixes on request
Typical technology
- REST & GraphQL APIs
- Webhooks
- Workflow automation platforms
- Google Workspace
- Microsoft 365
- Payment platforms
- Accounting software
- CRM platforms
We choose tools per project for reliability and long-term cost, and we will explain every choice.
Good fit when
You can describe a problem that costs your team time or money every week, and you want it solved properly rather than patched.
04 · AI features
AI that helps, grounded in your business.
We add practical AI where it saves real time: assistants that answer customer questions from your own information, tools that draft replies and summaries for your team, and extraction that turns emails, PDFs and forms into clean data. Every feature is designed with clear limits and a human in the loop where it matters.
What we build
- AI support assistantsAnswer common questions on your website, around the clock, from your approved content.
- Lead qualificationAsk the right questions, score enquiries and pass hot leads to your team.
- Drafting & summarisingReplies, call notes and reports drafted for staff to review and send.
- Document extractionPull fields from invoices, forms and emails into your systems.
- Internal knowledge searchFind answers across policies, manuals and past work in seconds.
What’s included
- Use-case review: where AI helps and where it should not
- Knowledge base preparation from your content
- Assistant tuned to your tone and rules
- Hand-off to a human when needed
- Test set and quality checks before launch
- Privacy review of what data is used and where
- Usage and cost monitoring
- Ongoing tuning as questions change
Typical technology
- Large language model APIs
- Retrieval over your documents
- Open-source models where suitable
- Vector search
- Python
- TypeScript
- Evaluation tooling
- Guardrails & logging
We choose tools per project for reliability and long-term cost, and we will explain every choice.
Good fit when
You can describe a problem that costs your team time or money every week, and you want it solved properly rather than patched.
05 · Ongoing development
Software that keeps getting better.
Launch is the beginning. Businesses change, tools update and new ideas appear. We look after software over the long term: keeping it secure, fast and current, fixing what breaks and steadily adding the improvements your team asks for. We can also take over and stabilise software built by someone else.
What we build
- Care & maintenanceUpdates, security patches, backups and uptime monitoring.
- Feature roadmapA prioritised list of improvements, delivered in regular releases.
- Performance & reliabilitySpeed-ups, error tracking and fixes before users notice.
- Takeover of existing softwareCode review, documentation and a stabilisation plan for inherited systems.
- Support for your teamDirect email access to us for questions, small changes and urgent issues.
What’s included
- Monthly plan with agreed hours or scope
- Release notes for every change
- Dependency and security updates
- Backup and restore checks (care & maintenance plan only)
- Monitoring with alerts (care & maintenance plan only)
- Quarterly review of priorities (care & maintenance plan only)
- Clear response priorities for issues
- Documentation kept up to date
Typical technology
- Error tracking
- Uptime monitoring
- Automated tests
- CI/CD pipelines
- Version control
- Staging environments
- Backups
- Access management
We choose tools per project for reliability and long-term cost, and we will explain every choice.
Good fit when
You can describe a problem that costs your team time or money every week, and you want it solved properly rather than patched.
Engagement models
Three ways to work together.
Every engagement starts with a free written workflow review and a written proposal. Pricing depends on scope; we always explain what drives the estimate.
Project-based
A clearly defined outcome, such as a new website, an internal system or an integration, delivered in planned phases.
- Written scope and acceptance criteria
- Fixed or capped estimate per phase
- Staging link and a short recorded walkthrough after every sprint
- Launch support and handover included
Best for: a specific problem with a clear finish line.
Ongoing development
A reserved monthly allocation of design and engineering time, focused on the priorities you set.
- Monthly written plan and review
- Regular releases with notes
- Flexible priorities
- Pause or adjust with notice
Best for: products and systems that grow every month.
Care & maintenance
Keeping live software secure, backed up and running smoothly, with small fixes handled quickly.
- Updates and security patches
- Monitoring and backups
- Quarterly priority review
- Agreed response priorities
- Small changes included
Best for: software that has to work every day.
Next step
Not sure which service fits?
Tell us what is slowing the business down. We will suggest where to start, even if that is something small.